Support & Services

We work alongside your team to bring your hardest data workloads into reliable production.

Quasar: How we help you reach your goals

New deployments

We define a target outcome and timeline with you, then work directly with your team to deploy Quasar and remove technical and operational bottlenecks until the system is running as expected.

Data integration

We handle integration with your data sources —including ingestion pipelines, script development, and historical data imports — reducing the custom pipeline work your team must build and maintain.

Support

Support ranges from standard business hours to SLA-backed engagements with dedicated contacts, with 24/7 coverage across the US, Europe, and Asia.

● Working with Quasar

Support is provided as a fixed package tailored to your environment and requirements, with no usage-based or open-ended billing.

Proof of concept

We start by defining a concrete objective and a timeline. The goal is to validate that Quasar works in your environment and meets your performance requirements.

  • Define a target use case and success criteria
  • Deploy and configure Quasar in your environment
  • Integrate initial data sources
  • Validate ingestion, queries, and performance

Moving to production

Once validated, we prepare the system for production by removing bottlenecks, tuning performance, and validating reliability at scale.

  • Finalize system sizing and deployment architecture
  • Complete data integration, including historical data import
  • Tune ingestion, storage, and query performance
  • Validate operational readiness

Production operations

In production, we remain involved to ensure the system runs reliably and evolves with your needs.

  • Ongoing support from basic to SLA-backed engagements
  • 24/7 coverage across US, Europe, and Asia
  • Remote administration and configuration if required
  • Continuous optimization and scaling guidance

Custom development

When needed, we build components specific to your environment or workload.

  • Custom connectors and ingestion pipelines
  • Integration with existing systems and infrastructure
  • Development of modules running alongside Quasar
  • Collaboration with your engineering teams

Plan your Quasar deployment

Tell us about your workload and environment. A Quasar engineer will contact you to discuss deployment, integration, support, and pricing.

Discuss your deployment

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